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We recommend reserving a car rental because although the bus service runs quite well from place to place, still the distance from the bus stops to the vacation accomadation or to the goal of your outing can be extensive, and also shopping without a car is difficult.
You can reach the beach by car from all the vacation accomadation in just 15-20 mins.
Numerous restaurants are scattered throughout the island. For shopping there are many supermarkets in Arrecife, Costa Teguise and Puerto del Carmen. Small markets and shops can be found in every village.
The volcano`s loose ash is extremely slippery, and the slopes are especially steep. Therefore high quality boots with safety-grip soles and heels are essential. In any case no one should ever take even one step off the beaten path on the steep inclines.
The medical facilities are professionally good. There are german doctors and dentists on the island. You can get their addresses and phone numbers from the information brocheure, or by asking the landlord.
Yes, fundamentally the houses and apartments are outfitted with a good supply of bedding and hand towels. Please bring your own supply of larger beach towels, and take only your own towels with you onto the beach.
All the homes and apartments that aren't located sea side, have, at least, a portable gas stove or an electrical radiator.
It's 220 volt like we have in Europe. The wall sockets are also like ours. Nevertheless you'll need an adapter for german plugs. These are already in place in most of our homes or are available for just a few cents in the local hardware store ( Ferreteria ).
No, for various reasons pets aren't allowed in almost any accomadation. In the rare exception where they are permitted, an additional daily charge is to be paid and proof of liability insurance shown.
In your travel information you'll find maps, directions, addresses and telephone numbers of our local representative. Usually one meets this manager in his office or at an easy to find location. From there he takes you to your home away from home.
No, In our rental fee the local taxes, as well as the costs of cleaning, bedding, towels, water and electricity are all included.
Yes, all the pools are serviced throughout the year and are thus useable. The water temperature depends upon the weather. A few pools have an additional solar heating system.
Usually you can find in each home salt, spices, dish-washing-machine materials, and a roll of toilet paper. But these things aren't necessarily provided. Any missing items are readily available in the local supermarkets.
An option is a reservation that you can cancel without cost within a specific time frame of various hours or some days. Please be especially aware of the limits on the Airlines' options! A booking is a mutually binding reservation that can only be changed with an additional charge. It comes into effect, as soon as the binding travel reservation, whether by telephone or by letter, has been confirmed by us.
Which ever way you choose to book with us, whether online, by e-mail, fax, or by telephone, you receive a booking confirmation, thus before you make any payment you have the flight failure insurance (acc.§651 BGB).
We use the standard SSL-Security code system. Your data is not decipherable to strangers!
Wir nutzen Ihre Daten nur zur Bearbeitung Ihres Auftrages und geben sie nicht an Dritte weiter.
Upon receiving a confirmed booking / bill you need to make an immediate payment, with last-minute bookings the full balance. Three weeks before departure the last payment falls due. After this transfer has arrived we send the travel documents to you.
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